More about LYLU-Mindset™

Return and Refund Policy

At LYLU-MINDSET™, your satisfaction matters to us! If you’re not completely happy with your purchase, we’re here to help with clear and simple return and refund guidelines. Please read the details below.

Returns

We accept returns under the following conditions:

1. Eligibility:

   • Items must be in their original, unused, and unworn condition.

   • Returns must be initiated within 30 days of receiving your order.

2. Ineligible Items:

   • Digital Products: eBooks, online courses, and other digital downloads are non-refundable and cannot be exchanged.

   • Personalized or Custom-Made Products: These cannot be returned unless they arrive defective or damaged.

   • Select Physical Products: Candles and notebooks are non-returnable.

3. Process:

   • Contact us at [Insert Email Address] to request a return. Please include your order number and the reason for your return.

   • If your return is approved, we’ll provide you with a return shipping label to print. Simply attach the label to your package and drop it off at the designated shipping provider.

Note: Customers are responsible for the cost of return shipping, except in cases where items are defective or incorrect.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed as follows:

1. Refunds will be issued to your original payment method.

2. Please allow up to 10 business days for the refund to appear in your account, depending on your financial institution.

Exchanges

If you ordered the wrong size or want to exchange an item:

1. Contact us within 30 days of receiving your order at support@atlylu-mindset.com.

2. The item must be in its original, unused condition.

3. Customers are responsible for return shipping costs, and we’ll provide a printable return label. Once the original item is received, we will cover the shipping cost for the replacement item.

Note: Digital products, such as eBooks and courses, are not eligible for exchange.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us at support@atlylu-mindset.com within 14 days of receipt. We’ll provide a return shipping label and arrange for a replacement or refund at no additional cost to you.

Contact Us

For questions or assistance with returns and refunds, please reach out to us at:
Email: support@atlylu-mindset.com

Thank you for choosing LYLU-MINDSET™. We’re committed to making your shopping experience smooth and enjoyable.

Right of Withdrawal
As a valued customer, you have the right to withdraw from your purchase within 30 days without providing a reason, in accordance with consumer protection laws. The withdrawal period is 30 days from the day you (or a third party authorized by you) receive the goods.

Exclusions
Please note that the right of withdrawal does not apply to the following:

1. Digital Products: eBooks, online courses, and other downloadable content once the download has begun.

2. Personalized Products: Items customized or made specifically for you.

3. Select Physical Products: Candles and notebooks are non-refundable.

How to Exercise Your Right of Withdrawal
To withdraw from your purchase, please contact us via email at support@atlylu-mindset.com with the following details:

• Your full name and contact information

• Order number and date of purchase

• The items you wish to return

Alternatively, you may use the attached withdrawal form (if applicable).

Return Process
If your withdrawal request is approved, you are responsible for returning the items to us in their original, unused condition. The cost of return shipping is borne by the customer. Once we receive the returned goods, we will process your refund within 14 days.

Contact Information
If you have any questions regarding your right of withdrawal, please reach out to us at:
Email: support@atlylu-mindset.com

Thank you for shopping at LYLU-MINDSET™ and supporting our mission of empowerment and faith.

1. How long will it take to receive my order?

Our products are made on demand just for you! Most orders are processed and shipped within 2–7 business days. Shipping times vary based on your location:

• United States: 3–7 business days after fulfillment

• International: 10–20 business days, depending on the destination.

Please note that holidays and peak seasons may cause slight delays.

2. How can I track my order?

Once your order has shipped, we’ll send you a confirmation email with tracking information. You can track your order directly through the link provided in the email.

3. Can I change or cancel my order after placing it?

We begin processing orders as soon as they’re placed, so changes or cancellations are only possible within the first 24 hours. If you need to make a change, please contact us as quickly as possible at support@atlylu-mindset.com , and we’ll do our best to assist you.

4. What is your return policy?

If you're not fully satisfied with your purchase, you may request a return or exchange within 30 days of receiving your item. To initiate a return, please reach out to us at support@atlylu-mindset.com with your order number and reason for return.

Please Note: Digital products (e.g., eBooks, courses) and select physical items (candles and notebooks) are non-refundable.

5. What if I ordered the wrong size?

We’re happy to offer exchanges if the item you received doesn’t fit as expected. Just email us at support@atlylu-mindset.com within 30 days of receiving your order, and we’ll provide instructions for exchanging the item. Please note that the item must be in its original, unworn condition.

For sizing exchanges, customers are responsible for the return shipping cost, and we cover the shipping for the replacement item.

6. What if I don’t like the item I ordered?

We understand that sometimes an item might not feel right for you! If you’re not completely satisfied, you can request a return or exchange within 30 days. The item must be in its original condition, unworn, and unwashed. Simply contact us at support@atlylu-mindset.com to begin the return process. Return shipping for preference-based returns is covered by the customer.

Please Note: Digital products (e.g., eBooks, courses) and select physical items (candles and notebooks) are non-refundable.

7. What should I do if I provided the wrong shipping address?

Please reach out to us as soon as possible at support@atlylu-mindset.com if you need to update your address. If the order has not yet shipped, we’ll update it for you. If the order has already shipped, we’re unable to change the address, and any additional shipping costs associated with re-sending the package will be the customer’s responsibility.

8. Do you ship internationally?

Yes, we ship worldwide! However, please note that international shipments may incur additional customs fees or taxes upon arrival, depending on your country’s import regulations. These fees are the responsibility of the customer.

9. Are there any fees for returns?

For returns due to personal preference (like sizing or style), customers are responsible for the return shipping cost. If the item arrives damaged or defective, there are no return shipping fees, and we’ll gladly issue a replacement or refund.

1. What is AT LYLU-Mindset™?

AT LYLU-Mindset™ is a personal development and mindset coaching platform dedicated to helping individuals unlock their potential, improve mental resilience, and live a more fulfilling life. We offer coaching sessions, workshops, and resources focused on building a strong and positive mindset.

2. What does LYLU stand for?

LYLU stands for Love Your Life Unconditionally. This is the core principle behind everything we do—helping you embrace and love your life regardless of external circumstances by cultivating a strong, empowered mindset.

3. What services do you offer?

We offer a range of services, including:

• One-on-One Mindset Coaching: Personalized coaching to help you overcome challenges and achieve your goals.

• Workshops & Webinars: Group sessions covering various topics like confidence building, goal-setting, and stress management.

• Mindset Resources: Articles, videos, and exercises to guide you through the mindset shift process.

4. Who is LYLU-Mindset™ for?

Our services are for anyone who is looking to improve their mental resilience, boost their self-confidence, or navigate life’s challenges more effectively. Whether you’re a student, professional, entrepreneur, or just someone seeking personal growth, our programs are tailored to fit your needs.

5. How does mindset coaching work?

Mindset coaching at LYLU-Mindset™ is about identifying limiting beliefs and replacing them with empowering thoughts and actions. We start by assessing your current mindset, setting goals, and creating a customized plan to help you shift your perspective, overcome challenges, and grow.

6. What are the benefits of mindset coaching?

Benefits include:

• Improved confidence and self-esteem

• Better stress management and emotional control

• Clearer vision for your goals and life direction

• Increased mental resilience in the face of challenges

• A more positive and empowered outlook on life

7. How do I book a coaching session?

You can book a session directly through our website. Just visit our Coaching page, select the service you’re interested in, and choose a time slot that works for you. You will receive a confirmation email with all the details.

8. Do you offer online sessions?

Yes, we offer both in-person and online sessions. Our online coaching is done via video conferencing, making it convenient for you to participate from anywhere in the world.

9. How long is each session?

Typically, our one-on-one coaching sessions last about 60 minutes, but this can vary depending on the package or specific needs of the client. We also offer extended sessions and packages for deeper work.

10. How much do your services cost?

Pricing varies depending on the service. Please visit our Pricing page for detailed information on coaching packages, workshops, and special offers. We also provide a free initial consultation to help you decide what’s best for you.

11. What if I’m not sure if coaching is right for me?

We offer a free 20-minute discovery call to help you determine if mindset coaching is a good fit for you. During this call, we’ll discuss your needs, goals, and how our coaching can support your personal growth journey.

12. Are there any group programs or workshops?

Yes, we regularly hold group coaching programs, workshops, and webinars on various topics like productivity, self-awareness, and overcoming limiting beliefs. Check our Events page for upcoming sessions.

13. How do I stay updated on your programs and events?

You can subscribe to our newsletter or follow us on social media to stay informed about upcoming events, new programs, and mindset tips.

14. Can I cancel or reschedule my session?

Yes, we have a flexible cancellation and rescheduling policy. Please notify us at least 24 hours in advance if you need to cancel or change your appointment.

15. What’s your refund policy?

We offer a satisfaction guarantee. If you're not satisfied after your first session, we provide a refund or the option to book another session with a different coach. For group programs, refunds are available if cancellations are made within a specified time frame before the start of the program.

16. How can I contact you?

You can reach us via the Contact page on our website or by emailing us directly at support@atlylu-mindset.com We are happy to answer any additional questions you may have.

1. Introduction

At AT LYLU-Mindset™ (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, participate in our services, or engage with our online content. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you interact with us through our website or services, we may collect personal data, including but not limited to:

• Name

• Email address

• Phone number

• Billing and payment details (when applicable)

• Any information you provide voluntarily when filling out forms, participating in coaching sessions, or contacting us directly

2.2 Usage Data

We may also collect non-personal data about your interactions with our website, including:

• IP address

• Browser type and version

• Pages visited on our website

• Date and time of your visit

• Time spent on each page

• Device type (e.g., mobile, desktop)

2.3 Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and can help us improve site functionality, analyze traffic, and provide personalized content. You can manage your cookie preferences through your browser settings, although disabling cookies may impact your experience on our site.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services, including coaching and workshops

• Communicate with you, including sending you updates, newsletters, or responding to inquiries

• Process payments and manage bookings

• Improve our website’s performance and user experience

• Analyze website traffic and usage patterns

• Comply with legal obligations

4. Sharing and Disclosure of Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

• Service Providers: We may engage trusted third-party companies or individuals to assist with operations such as payment processing, email communication, or data analysis. These providers have access to your personal information only to perform specific tasks on our behalf and are required to protect it.

• Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of AT LYLU-Mindset™, our users, or the public.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Rectify: Ask us to correct any inaccurate or incomplete personal data.

• Erase: Request the deletion of your personal data, subject to certain legal conditions.

• Restrict Processing: Request that we limit the use of your personal data under certain circumstances.

• Object to Processing: Object to the processing of your personal data in certain situations.

• Withdraw Consent: Withdraw your consent at any time where we rely on your consent for data processing.

If you would like to exercise any of these rights, please contact us at support@atlylu-mindset.com. We will respond to your request in accordance with applicable laws.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once this information is no longer needed, it will be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to their website. We encourage you to review the Privacy Policy of any site you visit, as we are not responsible for the privacy practices of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or improvements to our services. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

AT LYLU-Mindset™
Email: support@atlylu-mindset.com

1. Introduction

Welcome to AT LYLU-Mindset™ ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website located at www.atlylu-mindset.con ("Site") and all services provided by us, including coaching, workshops, resources, and other services ("Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

2. Eligibility

You must be at least 18 years old to use our Site and Services. By using our Services, you represent that you are of legal age and have the authority to enter into a binding contract with us. If you are under 18, you may use our Services only with the involvement of a parent or guardian.

3. Services Provided

AT LYLU-Mindset™ offers mindset coaching, personal development workshops, and other related resources designed to help individuals improve their mental resilience and personal growth. The scope of our Services may vary, and we reserve the right to modify, update, or discontinue any Service at our discretion without prior notice.

4. User Accounts

To access certain Services, you may need to create an account. When creating your account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you suspect unauthorized use of your account, please contact us immediately.

5. Payment Terms

Certain Services, such as coaching sessions or workshops, may require payment. You agree to provide valid payment information when purchasing Services. All prices are listed in [insert currency], and you agree to pay all applicable fees and taxes. We reserve the right to change pricing at any time, but any changes will not affect orders already placed.

6. Cancellations and Refunds

You may cancel or reschedule coaching sessions with at least 24 hours' notice. Cancellations made within 24 hours of the scheduled session may not be eligible for a refund. For group programs or workshops, cancellation policies will be clearly stated during registration. Refunds will be provided based on the policy applicable at the time of your booking.

7. Intellectual Property

All content on our Site and Services, including but not limited to text, graphics, logos, images, videos, and software, is the property of AT LYLU-Mindset™ or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written consent.

8. Prohibited Activities

You agree not to:

• Use our Site or Services for any unlawful or fraudulent purpose.

• Interfere with the operation of our Site or Services.

• Attempt to gain unauthorized access to any part of our Site, accounts, or networks.

• Engage in any conduct that restricts or inhibits other users from enjoying our Site or Services.

9. Disclaimers

Our Services, including mindset coaching and related content, are provided for informational and educational purposes only. While we aim to offer guidance for personal development, we do not guarantee specific results. You acknowledge that any decisions you make based on our Services are your sole responsibility.

We make no warranties or representations about the accuracy or completeness of the content on our Site. We provide the Site and Services on an "as is" and "as available" basis, without any warranties of any kind, express or implied.

10. Limitation of Liability

To the fullest extent permitted by law, AT LYLU-Mindset™ and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or Services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless AT LYLU-Mindset™ and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the Site or Services, violation of these Terms, or infringement of any third-party rights.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site and Services after changes have been made constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your use of the Site and Services will be subject to the exclusive jurisdiction of the courts located in [insert location].

14. Termination

We reserve the right to terminate or suspend your access to our Site or Services at our discretion, without notice, for conduct that we believe violates these Terms, harms our users or business, or is otherwise unlawful. Upon termination, your right to use the Site and Services will cease immediately.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

AT LYLU-Mindset™
Email: support@atlylu-mindset.com