Right of Withdrawal Information
Right of Withdrawal
As a valued customer, you have the right to withdraw from your purchase within 30 days without providing a reason, in accordance with consumer protection laws. The withdrawal period is 30 days from the day you (or a third party authorized by you) receive the goods.
Exclusions
Please note that the right of withdrawal does not apply to the following:
Digital Products: eBooks, online courses, and other downloadable content once the download has begun.
Personalized Products: Items customized or made specifically for you.
Select Physical Products: Candles and notebooks are non-refundable.
How to Exercise Your Right of Withdrawal
To withdraw from your purchase, please contact us via email at support@atlylu-mindset.com with the following details:
Your full name and contact information
Order number and date of purchase
The items you wish to return
Alternatively, you may use the attached withdrawal form (if applicable).
Return Process
If your withdrawal request is approved, you are responsible for returning the items to us in their original, unused condition. The cost of return shipping is borne by the customer. Once we receive the returned goods, we will process your refund within 14 days.
Contact Information
If you have any questions regarding your right of withdrawal, please reach out to us at:
Email: support@atlylu-mindset.com
Thank you for shopping at LYLU-MINDSET™ and supporting our mission of empowerment and faith.